Customers' Review

Customer Reviews

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Harshini A.

We were intending to travel for a few days to Malaysia to drop my son off at Monash University Sunway campus, and was looking for an affordable hotel near the University and realized that Sun Inns Lagoon Hotel seemed to be an ideal option. Later we were pleasantly surprised that a canopy(overhead bridge)10 min walk joins the University and the Sunway Pyramid mall which is 5 minutes away from the Hotel. Therefore was able to save on taxi fare. Got into an airport taxi from KLIA to get to the Hotel. The charge was MYR 85. The cab driver knew where the Hotel was and did not have to spend time looking for it. The staff at the reception were friendly and checking in was quite smooth. The room though small was clean and comfortable and ideal for my purpose since we did not spend much time at the Hotel. This was the case with all the other taxis we used. They knew where the Hotel was. A/c worked well. Hot water shower was available Bed was comfortable. Bed linen & towels were changed daily. There was water dispenser on the landing had Hot & Cold drinking water. Hotel did not seem to provide meals nor beverages. But was able to make our own tea & coffee. There were plenty of restaurants on the ground floor of the Hotel which catered mainly local food. A small grocery store which was open 24 hours was there at the entrance of the Hotel which had all the basic stuff you needed from toothbrushes, bread buns, Slippers, Nescafe etc. Internet worked quite well inside the room which was also a pleasant surprise. Hotel ordered a cab back to the airport and also gave a wake up call in the morning as requested. Overall a value for money comfortable convenient Hotel for my purpose

Siew Teng

You will feel safe if you park your car outside the hotel as there is a guard on duty at night. The aircond and water heater function well, plus there is free wifi. At PJ area, Sun Inns considered a good choice to stay for the price of RM60-95

Julie W.

Good Hotel, Very clear, people is friendly, nice, helpfull. Near to shopping, and bus stop and KTM, near to reataurant very good room service, but the wirefive cannot use, not internet use, room is small but very clear and comfortable.

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